At LUXURAZI, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.
Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us within maximum of 48 hours after receiving the product. You will get a full refund/replacement as desired by you after we receive the garment in the same condition as sent.
To return/cancel the product fill up the return form at the bottom of the website. We will then schedule a return pickup for you.
The garment returned should :
Have all the labels and tags intact
Should be unworn/unused.
Must be in it's original packaging
NOTE: No returns for customized garments as they will be specially crafted for you.
All the standard size orders will be delivered at your doorstep in maximum 8-14 days.
The customized/bespoke garments will take maximum of 14 days as they will be specially crafted for you
Browse our collection and select a product you want to order
From the size options choose "CUSTOMIZE ACCORDING TO MEASUREMENTS" option
Add it to cart and order it using a prepaid method ( Note : we don't accept COD orders for custom made garments)
Once we receive your order our team will mail you the list of measurements we need to make the garment along with tutorial videos on how to measure yourself
Once we receive the measurements we will deliver a perfectly fitting garment at your doorstep within 10 days